skip to Main Content

Terms & Conditions

All appointments are confirmed 48 hours prior to ensure we can provide you with the right amount of time and quality of service you deserve. Please reply to our confirmation message. If you cannot attend an appointment please give us as much notice as possible and ensure that your new appointment is re scheduled according to your treatment plan.


For new clients we would ask that you arrive 5-10 minutes before your appointment, so that you can unwind and fill out a consultation form. Please be aware that if you arrive late, the time of the appointment may be shortened or rescheduled in consideration of the next person.

Treatments are reserved specifically for your needs based on availability. We prepare the rooms and products to be used for each service according to the scheduled appointments for that day. In order to best accommodate your request we appreciate at least 24 hour notification for any changes or cancellations. Cancellations must be made via phone and cannot be made through email or social media sites.

Apart from the general aforementioned terms and conditions, below you can find the T&C’s for various specific offers and services.

Laser Card

  • Card is valid for 1 year from date of card issue
  • Full pre-payment of card value of €495 is to be made upon issue
  • Card is non-transferable
  • Card entitles the holder to 5 hours Laser Hair Removal treatment time in total
  • Minimum session length is 30 minutes – sessions can be booked in 30 minute increments eg 30, 60, 90 minutes
  • Credit on this card is non-transferable to any other services, nor can credit be rolled over after the 1 year validity of the card expires
  • The number of cards to be issued is at the discretion of Persona Management

Laser Hair Removal

The €20 charge of a laser hair removal consultation & test patch will be refunded when purchasing any bundle or laser card. The charge of a consultation and test patch will not be refunded when purchasing a single session.

Free Consultation

A booking is always required. All free consultations will be given on a first-come, first-served basis.

Gift Vouchers

  • This voucher can be used on any treatment at Persona except on Consultations, Dermatology and Surgeries.
  • Voucher needs to be presented at the time of payment and is valid for one appointment only.
  • Not valid in conjunction with any other offers.
  • Validity is 1 year from date of voucher issue unless specified otherwise.